The Inbound Sales Call: First Impressions

The Inbound Sales Call: First Impressions

By Ted Schuler We discussed in our last article the importance of the telephone in today’s competitive business and the need for training with all your salespeople. The phone skills an individual has or does not have directly impact the business’ bottom line simply...
The Dire Need For Phone Training in the Car Business

The Dire Need For Phone Training in the Car Business

by Ted Schuler “I know we are bad on the phone but I never seem to get around to fixing the problem.” Catch 22 (noun) – a dilemma or difficult circumstance from which there is no escape because of mutually conflicting or dependent conditions. Traditionally telephone...
Definition of Insanity

Definition of Insanity

We know the frustration of losing a big sale to a small mistake. We specialize in finding the problems and offering solutions. No more missed opportunities and reoccurring errors, it’s time for results!